Rocket Racking ("Rocket Racking", "we", "our", or "us") recognizes the importance of your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website (https://www.rocketracking.com/) and other communications with us.By using our website or submitting any personal data, you agree to the terms of this Privacy Policy.1. Who We AreRocket Racking is a leading provider of warehouse racking solutions. Our headquarters is located at:Room 208, No.52 Wangao Road, Wanjiang Street, Dongguan City, Guangdong Province, China
For data protection inquiries, please email us at: rocket@rocketracking.com
2. What Information We CollectWe may collect and process the following types of personal data:Name, company name, job titleEmail address, phone number, and other contact detailsBusiness inquiries or messages you send to usIP address, browser type, and device informationInformation from cookies and tracking technologiesAny other data you voluntarily submit via our forms, emails, or phone calls3. How We Collect Your DataWe collect personal data through:Website contact or inquiry formsEmail communicationsPhone or video callsCookies and analytics toolsParticipation in surveys, events, or promotionsThird-party platforms such as LinkedIn, if you interact with us there4. How We Use Your DataWe use your data to:Respond to your inquiries or requestsProvide quotations or product informationImprove website functionality and user experienceSend marketing communications (if consented)Fulfill legal and contractual obligationsProtect our legal rights and propertyCarry out recruitment and internal operations5. Legal Basis for ProcessingWe process your personal data under the following legal bases:Your consentThe performance of a contract with youCompliance with legal obligationsOur legitimate interests (e.g. business communication, customer support)6. Sharing Your DataWe may share your information with:Internal staff with a business need to knowService providers (e.g., IT, CRM, analytics, email tools)Legal or regulatory authorities, when requiredBusiness partners or subsidiaries (if applicable)We will not sell or rent your personal data to third parties.7. International TransfersYour data may be transferred and stored outside your country. In such cases, we ensure adequate safeguards are in place, such as standard contractual clauses, to protect your data.8. Data RetentionWe retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or to meet legal requirements. Data no longer needed is securely deleted.9. Your RightsDepending on your location and applicable law, you may have the right to:Access a copy of your personal dataCorrect or update inaccurate dataDelete your data (“right to be forgotten”)Object to or restrict processingWithdraw consent at any timeFile a complaint with a data protection authorityTo exercise your rights, please email: [Insert contact email]10. CookiesOur website uses cookies to collect data for analytics and improve site performance. You can manage or disable cookies through your browser settings. For more, see our Cookie Policy (coming soon).11. Security MeasuresWe use industry-standard technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no system is 100% secure. Transmitting data is at your own risk.12. Third-Party WebsitesOur website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their privacy policies before submitting data.13. Changes to This PolicyWe reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review it regularly.14. Contact UsIf you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:ROCKET TEAMEmail: rocket@rocketracking.com
